Privacy Policy

This Privacy Policy explains how Vaultedge (“Vaultedge”, “we”, “us”, “our”) collects, uses, discloses, stores and protects personal and device-related information when you access or use our website, applications, and services (the “Services”). By using the Services you agree to the terms of this Privacy Policy.

1 Types of information we collect

• Account information: email address, display name, profile data you provide when you sign up or opt in to features.

• On‑chain information: public blockchain addresses and on‑chain transaction data that you choose to link to your Vaultedge account (balances, tokens used as collateral, borrowing and staking activity).

• Device and usage data: device type, operating system, IP address, browser/user agent, referral data, page views, feature usage, crash logs, and analytics events.

• Support and communications: copies and metadata of messages you send to support, community channels, or other Vaultedge communication channels.

• Optional verification data: information you provide to third‑party identity verification (KYC/AML) providers when you elect to complete verification; such third parties control their own processing practices.

• Aggregated and anonymized data: non‑identifying statistics derived from user data for analytics and product improvement.

2 How we use information

We use data to:

• Provide, operate and maintain the Services, including features such as collateral management, zero‑interest borrowing, USDVE borrowing and staking, strategy views, and any other product functionality.

• Execute on‑chain operations you authorize and display your positions, balances and transaction history.

• Improve and personalize the Services through analytics and product development.

• Communicate about your account, transactions, security alerts, product updates and, where you consent, marketing or promotional messages.

• Detect, investigate and prevent fraud, abuse or other unlawful activity and enforce our Terms of Use.

• Comply with legal obligations or respond to lawful requests by public authorities.

3 Legal bases for processing

Where applicable, our legal bases include:

• Consent for optional processing you explicitly agree to (marketing, analytics opt‑ins).

• Contract performance when processing is necessary to deliver the Services or to execute transactions you request.

• Legal obligation to comply with laws, regulations, or legal process.

• Legitimate interests for fraud prevention, security, service operation and product improvement, provided such interests do not override your fundamental privacy rights.

4 Sharing and disclosure

We may share information as follows:

• Service providers and partners: third‑party vendors who perform services on our behalf (hosting, analytics, KYC/AML, customer support). They are contractually limited to using data only to provide those services.

• Blockchain networks: on‑chain addresses and transactions are public by nature; Vaultedge cannot make public ledger data private.

• Legal and safety: when required to comply with law, legal process, or to protect the rights, property or safety of Vaultedge, our users, or others.

• Business transfers: in connection with a merger, acquisition, sale, reorganization or bankruptcy, user data may be transferred as an asset subject to confidentiality and applicable law.

• Aggregated data: we may publish anonymized or aggregated statistics that do not identify individuals.

5 Security measures and user responsibilities

• We maintain administrative, technical and physical safeguards designed to protect data from unauthorized access, disclosure or destruction, including encryption, secure development practices and access controls.

• You are responsible for securely storing your private keys, Secret Recovery Phrase and other credentials. Vaultedge will never ask you to disclose your Secret Recovery Phrase.

• No system is perfectly secure. In the event of a security incident affecting personal data, we will follow applicable disclosure and notification obligations.

6 Data retention and deletion

• We retain account and transactional data as long as necessary to provide Services, comply with legal obligations, resolve disputes, enforce agreements and meet legitimate business needs.

• You may request deletion of personal account data to the extent permitted by law and practicable. Public on‑chain records and immutable ledger data cannot be deleted.

7 Cookies and tracking technologies

• We and our third‑party partners use cookies, local storage, SDKs and similar technologies to collect device and usage information.

• You can control cookie settings through your browser or device; disabling certain cookies may affect functionality.

8 Your rights and choices

Subject to local law, you may have rights to:

• Access and correct personal data we maintain about you.

• Request deletion of personal data where lawful and feasible (excluding on‑chain data).

• Opt out of marketing communications and certain analytics tracking. To exercise rights, contact us at the address below. We will respond within applicable legal timeframes.

9 Minors

Our Services are not intended for individuals under 18 or the legal age of your country of residence. We do not knowingly collect personal data from minors. If we become aware we have collected data from a minor, we will take steps to delete it.

10 Third‑party links and services

The Services may include links, integrations or connectors to third‑party sites and services (exchanges, DEXs, bridges, wallets, analytics and KYC providers). We are not responsible for their privacy practices. Review their privacy policies before sharing personal data with them.

11 International transfers

We operate globally and may transfer, store or process data outside your jurisdiction. When we do, we apply contractual safeguards and other lawful mechanisms to protect your data.

12 Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will publish a revised policy with an updated “Last updated” date and notify users of material changes where appropriate.

13 Limitation of liability

• No fiduciary relationship Nothing in this Privacy Policy creates a fiduciary duty or special relationship between Vaultedge and you.

• Use at your own risk You use Vaultedge and the Services at your own risk. Vaultedge provides tools to interact with public blockchains and financial primitives; we do not control blockchains, token contracts or third‑party platforms.

• No guarantee of availability or results Vaultedge does not guarantee uninterrupted access to the Services, the accuracy or completeness of on‑chain or off‑chain data, or specific outcomes from using the Services.

• Indirect and consequential damages excluded To the fullest extent permitted by applicable law, Vaultedge, its affiliates, officers, directors, employees and service providers will not be liable for any indirect, incidental, special, consequential or exemplary damages (including loss of profits, loss of data, loss of goodwill or lost savings), even if advised of the possibility of such damages.

• Cap on direct damages Where liability cannot be excluded under applicable law, Vaultedge’s aggregate liability for direct damages arising out of or related to your use of the Services will be limited to the amount you paid Vaultedge in the 12 months preceding the claim, or USD 100 (or equivalent) if you did not pay Vaultedge in that period, whichever is greater.

• Security and user responsibility You acknowledge that you are responsible for securing your own keys, devices and credentials; Vaultedge is not liable for losses resulting from compromise, loss or theft of your private keys, Secret Recovery Phrase or credentials.

• Third‑party providers Vaultedge is not liable for actions or omissions of third‑party services integrated with our platform (exchanges, KYC providers, wallets, bridges).

• Regulatory and legal limits Nothing in this section is intended to limit liability that cannot be limited under applicable law.

14 Contact

Questions, requests or privacy concerns may be directed to: [email protected]

Vaultedge is committed to protecting personal data while enabling secure interaction with on‑chain financial products. Please keep your Secret Recovery Phrase and private keys secure and contact us if you have privacy questions.